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Whiteboards and discharge traffic lights: visual management in acute care

journal contribution
posted on 2023-05-18, 05:57 authored by Lauri O'BrienLauri O'Brien, Bassham, J, Lewis, M
Flinders Medical Centre was experiencing issues with timely discharge and knowing the potential discharges and in-patient bed capacity for the next day. This case study describes the application of 'visual management' theory to discharge processes. The solutions developed were 'patient journey boards' and 'discharge traffic lights'. The implementation of these visual management systems has enabled the hospital to improve its discharge processes. What is known about the topic? Communication is critical to the delivery of safe patient care. There is little in the literature on the use of visual management principles and techniques in healthcare. What does the paper add? This paper provides a brief overview of visual management principles and gives two case study examples showing the development and implementation of visual management systems in an acute hospital setting to promote safe and efficient patient care. What are the implications for practitioners? Practitioners can learn visual management principles and how these have been applied to an acute healthcare context.

History

Publication title

Australian Health Review

Volume

39

Pagination

160-164

ISSN

0156-5788

Department/School

Tasmanian School of Medicine

Publisher

CSIRO Publishing

Place of publication

Australia

Rights statement

Copyright 2015 AHHA

Repository Status

  • Restricted

Socio-economic Objectives

Evaluation of health outcomes

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