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Assessing generalized community satisfaction


Vreugdenhil, AJ and Rigby, K, Assessing generalized community satisfaction, The Journal of Social Psychology, 127, (4) pp. 367-374. ISSN 0022-4545 (1987) [Refereed Article]

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Copyright 2001 The definitive published version is available online at:

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DOI: doi:10.1080/00224545.1987.9713716


ABSTRACT. The assessment of community satisfaction as a global concept has until now been based on measures that in various ways have been inadequate. In the present study, alternative approaches to devising community satisfaction scales were reviewed and a new General Community Satisfaction Scale (GCSS) was presented. Results from factor analyses of data obtained in two divergent communities, with sample sizes of 622 and 385, respectively, vindicated the measure in the context of a diversity of other measures assessing more specific community attributes. The GCSS was shown to be highly reliable with an alpha coefficient value of .97 in each community and to have a high degree of concurrent validity.

Item Details

Item Type:Refereed Article
Research Division:Human Society
Research Group:Social work
Research Field:Social work not elsewhere classified
Objective Division:Culture and Society
Objective Group:Other culture and society
Objective Field:Other culture and society not elsewhere classified
ID Code:71880
Year Published:1987
Web of Science® Times Cited:8
Deposited By:Sociology and Social Work
Deposited On:2011-08-12
Last Modified:2012-03-05

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