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The pile of least effort: supporting lived document management practices


Buttfield-Addison, PS and Lueg, C and Manning, J, The pile of least effort: supporting lived document management practices, Proceedings of the 21st Annual Conference of the Australian Conference of the Australian Computer-Human Interaction (OZCHI 2009), 23-27 November 2009, Melbourne, Victoria, pp. 345-348. (2009) [Refereed Conference Paper]

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Copyright 2009 The Authors

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This paper outlines early results from ethnographic research examining the ways people organise and manage their personal documents in an office, with a focus on people who engage in piling. The study encompassed in- depth interview data, questionnaire data and explorations of technology prototypes with participants. We build upon existing personal information management (PIM) research and develop a framework to encompass the real world of paper document management. In this paper, we highlight the challenges of being a piler, and suggest how they might be remedied or alleviated through design considerations for future support systems.

Item Details

Item Type:Refereed Conference Paper
Keywords:Personal information management, situated practices.
Research Division:Information and Computing Sciences
Research Group:Library and information studies
Research Field:Human information interaction and retrieval
Objective Division:Information and Communication Services
Objective Group:Information services
Objective Field:Information services not elsewhere classified
UTAS Author:Buttfield-Addison, PS (Mr Paris Buttfield-Addison)
UTAS Author:Lueg, C (Professor Christopher Lueg)
UTAS Author:Manning, J (Dr Jonathon Manning)
ID Code:62596
Year Published:2009
Deposited By:Information and Communication Technology
Deposited On:2010-03-12
Last Modified:2014-12-08
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