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Surveying general practice nurses' communication preferences in Tasmania


Bowers-Ingram, LJ and Nelson, MR, Surveying general practice nurses' communication preferences in Tasmania, Australian Journal of Advanced Nursing, 27, (1) pp. 59-65. ISSN 0813-0531 (2009) [Refereed Article]


Objective To investigate Tasmanian practice nurses preferred means of communication. Design A self‑administered postal survey. Setting Primary care. Subjects In this study a practice nurse was classified as: (a) a trained registered or enrolled nurse who worked with/ and for a sole GP/group of GPs in a clinical capacity; and (b) self identified as a practice nurse. At the time this study was conducted, this related to 197 nurses. Main outcome measures Tasmanian practice nurses preferred means of communication with agencies / organisations outside their practice and between other practice nurses. Results Respondents preferred methods of communication were by telephone (68%) and in person (32%), although the latter was not usually practical. The majority stated there should be more communication between practice nurses and were interested in being involved in a state‑wide network. 140 of 197 nurses responded (71% response rate). The Tasmanian practice nurse demographic data was generally comparable to that of other Australian Practice Nurses obtained by the 2005 Australian General Practice Network (AGPN) survey. Conclusion Identifying and meeting communication and networking needs of the evolving practice nursing specialty is essential for future developments nationally and internationally, in developing the professional role and support for practice nurses. This will ultimately reduce professional isolation, improve job satisfaction and improve patient care.

Item Details

Item Type:Refereed Article
Keywords:primary health care; practice nursing; professional communication; survey; professional isolation
Research Division:Health Sciences
Research Group:Nursing
Research Field:Nursing not elsewhere classified
Objective Division:Health
Objective Group:Provision of health and support services
Objective Field:Nursing
UTAS Author:Bowers-Ingram, LJ (Ms Lin Bowers-Ingram)
UTAS Author:Nelson, MR (Professor Mark Nelson)
ID Code:60298
Year Published:2009
Web of Science® Times Cited:1
Deposited By:Menzies Institute for Medical Research
Deposited On:2010-01-28
Last Modified:2010-04-14

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