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The impact of economic, social and environmental factors on trip satisfaction and the likelihood of visitors returning
journal contribution
posted on 2023-05-20, 10:36 authored by Jarvis, D, Natalie StoecklNatalie Stoeckl, Liu, H-BTourism is vital to the economy of many regions; however visitor numbers in some are stagnating. Using a novel approach, this case study of the Great Barrier Reef explores and quantifies risks to visitor numbers, utilising tourist survey data supplemented by objective data from secondary sources. Economic, social and environmental factors affecting trip satisfaction are identified, which itself is found to affect the likelihood of a tourist returning; the impact of changes on trip satisfaction and on repeat visits is then estimated. Linkages between tourism and other industries are clearly demonstrated; increased construction work, decreased water clarity and decreased perceptions of tourist safety are all estimated to significantly reduce likelihood of repeat visits and hence impact tourist revenues, placing the financial viability of the industry at risk. Future development within the region should be evaluated holistically, rather than industries such as tourism, construction, agriculture etc. each being developed in isolation.
History
Publication title
Tourism ManagementVolume
52Pagination
1-18ISSN
0261-5177Department/School
College Office - College of Business and EconomicsPublisher
Elsevier Sci LtdPlace of publication
The Boulevard, Langford Lane, Kidlington, Oxford, England, Oxon, Ox5 1GbRights statement
Copyright 2015 Elsevier Ltd.Repository Status
- Restricted