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Social Innovation in Disability Nonprofits: An Abductive Study of Capabilities for Social Change


Taylor, R and Torugsa, N and Arundel, A, Social Innovation in Disability Nonprofits: An Abductive Study of Capabilities for Social Change, Nonprofit and Voluntary Sector Quarterly pp. 1-25. ISSN 0899-7640 (2019) [Refereed Article]

Copyright Statement

Copyright 2019 The Authors

DOI: doi:10.1177/0899764019873965


This study uses an abduction-based approach to identify the capabilities harnessed by nonprofit organizations (NPOs) as they develop social innovations. The context of this study is the Australian disability sector currently undergoing a once-in-a-generation social policy reform with the implementation of the National Disability Insurance Scheme. Data from extensive field observation and 52 interviews were collected during "researcher-in-residences" at two disability NPOs and analyzed using thematic coding and practice–theory iteration to arrive at a "working" hypothesis. The findings reveal many capabilities used by disability NPOs on the path to social innovation development. The complex interplay of these capabilities forms five pivotal capabilities (i.e., transformational empathy, place-based relationing, diversity learning, paradoxical change making, and complexity leadership) for eliciting nonprofit social innovation (NSI) with community and system-level impacts.

Item Details

Item Type:Refereed Article
Keywords:social innovation, abduction, disability nonprofit, researcher-in-residence, capabilities
Research Division:Commerce, Management, Tourism and Services
Research Group:Strategy, management and organisational behaviour
Research Field:Innovation management
Objective Division:Economic Framework
Objective Group:Management and productivity
Objective Field:Technological and organisational innovation
UTAS Author:Torugsa, N (Dr Ann Torugsa)
UTAS Author:Arundel, A (Professor Anthony Arundel)
ID Code:137023
Year Published:2019
Web of Science® Times Cited:1
Deposited By:TSBE
Deposited On:2020-01-29
Last Modified:2020-05-28

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