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Digitally Empowered Workers and Authentic Leaders: The Capabilities Required for Digital Services
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posted on 2023-05-24, 06:56 authored by Joseph CrawfordJoseph Crawford, Kerryn Butler-HendersonKerryn Butler-HendersonThe digital era has catalyzed the contemporary workforce and workplace. Employees are now required to develop skills that may be outdated in a matter of years, and be consciously aware that their society is evolving rapidly. This Chapter conceptualizes the characteristics of a digitally empowered worker to encompass awareness, creativity, agility, and a positive learning orientation. In doing so, the authors consider the way in which an authentic leader and authentic follower may influence the development of the digitally empowered. Authors present a model and its impact on digital innovation and digital productivity.
History
Publication title
Leadership, Management, and Adoption Techniques for Digital Service InnovationEditors
K SandhuPagination
103-124ISBN
9781799827993Department/School
DVC - EducationPublisher
IGI GlobalPlace of publication
Hershey, PennsylvaniaExtent
14Rights statement
Copyright 2020 IGI GlobalRepository Status
- Restricted