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Analysing a resilience development program: Who benefits


Heather, J and Shannon, E and Pearson, S, Analysing a resilience development program: Who benefits, Asia Pacific Journal of Health Management, 14, (2) pp. 31-39. ISSN 1833-3818 (2019) [Refereed Article]


Copyright Statement

Licensed under Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0)

DOI: doi:10.24083/apjhm.v14i2.253


Abstract: Objective: This article presents findings from an analysis of resilience and resilience development.

Design: Convergent, mixed-methods research used an online survey to gather data from participants in a resilience development program, in combination with a small number of semi-structured interviews with managers.

Setting: The research was carried out on public sector health and human services managers and staff, during a time of 'downsizing' and organisational restructuring.

Main Outcome Measures: The Wagnild Resilience Scale was used to measure resilience levels and their association to respondent demographic, educational and professional groupings.

Results: Interviews with senior managers found a consensus of opinion that resilience was important; and the resilience development program either had, or potentially had, benefits for their workforce. Perceptions about exactly who would benefit differed between senior managers and participants in the program. Participant survey results indicated that respondent characteristics (age, occupational group, highest level of education and departmental role) were associated with differing levels of resilience.

Conclusions: This study found that resilience development may benefit two groups of employees in particular: non-nursing staff under 50 years of age, and managers. These findings add to the body of knowledge associated with staff resilience development, organisational change management and organisational learning. These results inform health service manager practice by suggesting potential target groups for resilience development.

Item Details

Item Type:Refereed Article
Keywords:leadership, resilience, health and human services
Research Division:Health Sciences
Research Group:Health services and systems
Research Field:Health care administration
Objective Division:Law, Politics and Community Services
Objective Group:Work and labour market
Objective Field:Employment patterns and change
UTAS Author:Shannon, E (Dr Elizabeth Shannon)
UTAS Author:Pearson, S (Dr Sue Pearson)
ID Code:136503
Year Published:2019
Deposited By:Health Sciences
Deposited On:2020-01-02
Last Modified:2020-04-29
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