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134086 - Health service accreditation stimulating change in clinical care and human resource management processes (Author version).pdf (142.85 kB)

Health service accreditation stimulating change in clinical care and human resource management processes: a study of 311 Australian hospitals

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posted on 2023-05-20, 05:51 authored by Greenfield, D, Lawrence, SA, Kellner, A, Townsend, K, Wilkinson, A

Objective: This study aimed to establish whether longitudinal participation in an accreditation program is translated into improvement in continuity of quality patient care and human resource management (HRM) processes outcomes.

Materials and methods: This was a secondary data analysis of accreditation panel data from acute hospitals participating in the Australian Council on Healthcare Standards’ Evaluation and Quality Improvement Program (EQuIP). EQuIP criteria data from 311 hospitals were collected by external surveyors across 2003–2006 (Time 1) and 2007–2010 (Time 2). Mandatory accreditation criteria ratings at Time 1 were used to determine hospital performance group membership (1 = below moderate, 2 = moderate, 3 = above moderate). Analysis was undertaken of ratings across continuity of quality patient care and HRM process criteria, at Time 1 and 2.

Results: Continuity of quality patient care and HRM processes improved across time in the three performance groups. Lower performing hospitals improved at a greater rate than moderate and higher performing hospitals. The groupings and performance order did not change over time.

Conclusions: An accreditation program is an external driver that facilitates continual and systemic quality improvement changes to sub-systems with an organisation.

History

Publication title

Health Policy

Volume

123

Issue

7

Pagination

661-665

ISSN

0168-8510

Department/School

College Office - College of Business and Economics

Publisher

Elsevier Sci Ireland Ltd

Place of publication

Customer Relations Manager, Bay 15, Shannon Industrial Estate Co, Clare, Ireland

Rights statement

© 2019 Elsevier B.V. All rights reserved.

Repository Status

  • Open

Socio-economic Objectives

Evaluation of health and support services not elsewhere classified

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