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Technology support for maritime crew resource management


Berner, G and Lutzhoft, M and Brooks, B, Technology support for maritime crew resource management, Proceedings of Ergoship 2016: Shaping shipping for people, 6-7 April 2016, Melbourne, Australia, pp. 1-7. (2016) [Refereed Conference Paper]

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Seafarers are required to work together as a team in order to ensure safe and efficient operations on-board ships. This teamwork takes place in a highly complex environment and requires clear communication, leadership and decision-making. When viewed as a whole, the `seafarers and the technical systems that enable control of the vessel are knows as a ‘Joint Cognitive System’ (JCS). To operate successfully, the members of the JCS (both human and technical) must develop a Shared Mental Model (SMM), whereby roles are understood and team members are supported with timely and appropriate communication.

Of particular importance is the SMM that is developed between the bridge team and the engineering team. This results from the lack of physical proximity between the bridge and machinery spaces and a cultural legacy that limits on-board communication, particularly between these teams.

By taking an information-centric approach, this study will establish a preliminary context of use for a prototype system to support the development of a SMM between bridge and engineering teams.

Item Details

Item Type:Refereed Conference Paper
Keywords:shared mental model, crew resource management, human factors, team performance, Ergoship 2016
Research Division:Information and Computing Sciences
Research Group:Information systems
Research Field:Decision support and group support systems
Objective Division:Transport
Objective Group:Water transport
Objective Field:Water transport not elsewhere classified
UTAS Author:Berner, G (Mr Gerd Berner)
UTAS Author:Lutzhoft, M (Professor Margareta Lutzhoft)
UTAS Author:Brooks, B (Associate Professor Benjamin Brooks)
ID Code:110692
Year Published:2016
Deposited By:Seafaring
Deposited On:2016-08-09
Last Modified:2018-01-18

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