Number of items: 3
|Waud, RN and Maxwell, P and Hocking, A and Bonnici, J and Ward, I, Economics, Addison Wesley Longman Australia Pty Ltd, Melbourne, pp. 1087. ISBN 0-06-3121565 (1996) [Revision/New Edition]|
|Walker, RH and Hocking, A, Towards defining and measuring service quality, 1996 Australian Marketing Educators' Conference, Adelaide, pp. 686. (1996) [Conference Extract]|
|Other Public Output|
|Hocking, A, Customers' Perceptions of Service Provided by Financial Institutions in Tasmania - The 1995 Survey, Department of Management, Occasional Paper, Financial Institutions in Tasmania, Launceston, 96-01 (1996) [Report of Restricted Access]|
This list was generated on Wed Sep 29 02:24:56 2021.