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Whiteboards and discharge traffic lights: visual management in acute care


O'Brien, LT and Bassham, J and Lewis, M, Whiteboards and discharge traffic lights: visual management in acute care, Australian Health Review, 39, (2) pp. 160-164. ISSN 0156-5788 (2015) [Refereed Article]

Copyright Statement

Copyright 2015 AHHA

DOI: doi:10.1071/AH14131


Flinders Medical Centre was experiencing issues with timely discharge and knowing the potential discharges and in-patient bed capacity for the next day. This case study describes the application of 'visual management' theory to discharge processes. The solutions developed were 'patient journey boards' and 'discharge traffic lights'. The implementation of these visual management systems has enabled the hospital to improve its discharge processes. What is known about the topic? Communication is critical to the delivery of safe patient care. There is little in the literature on the use of visual management principles and techniques in healthcare. What does the paper add? This paper provides a brief overview of visual management principles and gives two case study examples showing the development and implementation of visual management systems in an acute hospital setting to promote safe and efficient patient care. What are the implications for practitioners? Practitioners can learn visual management principles and how these have been applied to an acute healthcare context.

Item Details

Item Type:Refereed Article
Research Division:Health Sciences
Research Group:Health services and systems
Research Field:Health services and systems not elsewhere classified
Objective Division:Health
Objective Group:Evaluation of health and support services
Objective Field:Evaluation of health outcomes
UTAS Author:O'Brien, LT (Mrs Lauri O'Brien)
ID Code:97470
Year Published:2015 (online first 2014)
Web of Science® Times Cited:7
Deposited By:Medicine
Deposited On:2014-12-18
Last Modified:2018-03-29

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