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A theoretical framework for negotiating the path of emergency management multi-agency coordination


Curnin, SW and Owen, C and Paton, D and Brooks, BP, A theoretical framework for negotiating the path of emergency management multi-agency coordination, Applied Ergonomics: Human Factors in Technology and Society, 47 pp. 300-307. ISSN 0003-6870 (2015) [Refereed Article]

Copyright Statement

Copyright 2015 Elsevier Ltd and The Ergonomics Society

DOI: doi:10.1016/j.apergo.2014.10.014


Multi-agency coordination represents a significant challenge in emergency management. The need for liaison officers working in strategic level emergency operations centres to play organizational boundary spanning roles within multi-agency coordination arrangements that are enacted in complex and dynamic emergency response scenarios creates significant research and practical challenges. The aim of the paper is to address a gap in the literature regarding the concept of multi-agency coordination from a humaneenvironment interaction perspective. We present a theoretical framework for facilitating multiagency coordination in emergency management that is grounded in human factors and ergonomics using the methodology of core-task analysis. As a result we believe the framework will enable liaison officers to cope more efficiently within the work domain. In addition, we provide suggestions for extending the theory of core-task analysis to an alternate high reliability environment.

Item Details

Item Type:Refereed Article
Research Division:Human Society
Research Group:Policy and administration
Research Field:Policy and administration not elsewhere classified
Objective Division:Information and Communication Services
Objective Group:Other information and communication services
Objective Field:Other information and communication services not elsewhere classified
UTAS Author:Curnin, SW (Associate Professor Steven Curnin)
UTAS Author:Owen, C (Dr Christine Owen)
UTAS Author:Paton, D (Professor Douglas Paton)
UTAS Author:Brooks, BP (Associate Professor Benjamin Brooks)
ID Code:96683
Year Published:2015
Web of Science® Times Cited:28
Deposited By:Education
Deposited On:2014-11-17
Last Modified:2017-11-27

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