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Evaluating the impact of information communication technologies on complex organizational systems: a multi-disciplinary, multi-method framework

Citation

Westbrook, JL and Braithwaite, J and Iedema, R and Coiera, EW, Evaluating the impact of information communication technologies on complex organizational systems: a multi-disciplinary, multi-method framework, Medinfo, 11, (Pt 2) pp. 1323-1327. ISSN 1569-6332 (2004) [Refereed Article]

Abstract

The health informatics research community has been undertaking work at the organization-technology intersection for some time now. However there is no one place in the literature which presents a rigorously-defined evaluation framework for use by practitioners and researchers seeking to assess the impact of information and communication technologies on organizational processes and outcomes. There are two main challenges. One is to conceptualize the design features of such an evaluation framework. The second is to specify what data will be gathered and how. This paper aims to address each of these problems.

Item Details

Item Type:Refereed Article
Research Division:Medical and Health Sciences
Research Group:Public Health and Health Services
Research Field:Health Care Administration
Objective Division:Health
Objective Group:Health and Support Services
Objective Field:Health Policy Evaluation
Author:Iedema, R (Professor Rick Iedema)
ID Code:96652
Year Published:2004
Deposited By:Health Sciences B
Deposited On:2014-11-14
Last Modified:2014-11-14
Downloads:0

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