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The nature and incidence of workgroup innovation in the Australian public sector: Evidence from the Australian 2011 State of the Service survey
journal contribution
posted on 2023-05-18, 03:06 authored by Torugsa, N, Arundel, AUsing data from a nationally representative survey of all Australian Government employees, we explore the nature of innovation implemented at the workgroup level and assess the multidimensionality of the workgroup’s ‘most significant innovation’ (MSI). Of the 10222 survey respondents, 48% reported at least one innovation implemented by their workgroup, with an innovation more commonly reported with an increase in the respondent’s age, seniority, and service experience; among men and university graduates. The results reveal that 54% of the reported MSIs incorporate between two and five dimensions of innovation types (policy, service, service delivery, administrative/organizational, and conceptual), and most of these dimensions reinforce each other. Different dimensions of the MSI draw on different sources of ideas (with senior leaders having the broadest impact), face different ‘revealed’ barriers, require different levels of workplace creativity, and produce different beneficial effects. Our findings help strengthen an understanding of the influencing factors and the effects of multidimensional public sector innovations
History
Publication title
Australian Journal of Public AdministrationVolume
75Pagination
202-221ISSN
0313-6647Department/School
TSBEPublisher
Blackwell Publ LtdPlace of publication
108 Cowley Rd, Oxford, England, Oxon, Ox4 1JfRights statement
Copyright 2015 Institute of Public Administration AustraliaRepository Status
- Restricted