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The nature and incidence of workgroup innovation in the Australian public sector: Evidence from the Australian 2011 State of the Service survey
Citation
Torugsa, N and Arundel, A, The nature and incidence of workgroup innovation in the Australian public sector: Evidence from the Australian 2011 State of the Service survey, Australian Journal of Public Administration, 75, (2) pp. 202-221. ISSN 0313-6647 (2015) [Refereed Article]
Copyright Statement
Copyright 2015 Institute of Public Administration Australia
DOI: doi:10.1111/1467-8500.12095
Abstract
Using data from a nationally representative survey of all Australian Government employees,
we explore the nature of innovation implemented at the workgroup level and assess the multidimensionality of the workgroup’s ‘most significant innovation’ (MSI). Of the 10222 survey
respondents, 48% reported at least one innovation implemented by their workgroup, with
an innovation more commonly reported with an increase in the respondent’s age, seniority,
and service experience; among men and university graduates. The results reveal that 54% of
the reported MSIs incorporate between two and five dimensions of innovation types (policy,
service, service delivery, administrative/organizational, and conceptual), and most of these
dimensions reinforce each other. Different dimensions of the MSI draw on different sources
of ideas (with senior leaders having the broadest impact), face different ‘revealed’ barriers,
require different levels of workplace creativity, and produce different beneficial effects. Our
findings help strengthen an understanding of the influencing factors and the effects of multidimensional public sector innovations
Item Details
Item Type: | Refereed Article |
---|---|
Keywords: | public sector innovation, most significant innovation (MSI), workgroup, idea sources, barriers, workplace creativity |
Research Division: | Commerce, Management, Tourism and Services |
Research Group: | Strategy, management and organisational behaviour |
Research Field: | Innovation management |
Objective Division: | Economic Framework |
Objective Group: | Management and productivity |
Objective Field: | Public sector productivity |
UTAS Author: | Torugsa, N (Dr Ann Torugsa) |
UTAS Author: | Arundel, A (Professor Anthony Arundel) |
ID Code: | 94382 |
Year Published: | 2015 |
Web of Science® Times Cited: | 31 |
Deposited By: | Australian Innovation Research Centre |
Deposited On: | 2014-09-08 |
Last Modified: | 2018-03-31 |
Downloads: | 0 |
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