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The nature and incidence of workgroup innovation in the Australian public sector: Evidence from the Australian 2011 State of the Service survey

Citation

Torugsa, N and Arundel, A, The nature and incidence of workgroup innovation in the Australian public sector: Evidence from the Australian 2011 State of the Service survey, Australian Journal of Public Administration, 75, (2) pp. 202-221. ISSN 0313-6647 (2015) [Refereed Article]

Copyright Statement

Copyright 2015 Institute of Public Administration Australia

DOI: doi:10.1111/1467-8500.12095

Abstract

Using data from a nationally representative survey of all Australian Government employees, we explore the nature of innovation implemented at the workgroup level and assess the multidimensionality of the workgroup’s ‘most significant innovation’ (MSI). Of the 10222 survey respondents, 48% reported at least one innovation implemented by their workgroup, with an innovation more commonly reported with an increase in the respondent’s age, seniority, and service experience; among men and university graduates. The results reveal that 54% of the reported MSIs incorporate between two and five dimensions of innovation types (policy, service, service delivery, administrative/organizational, and conceptual), and most of these dimensions reinforce each other. Different dimensions of the MSI draw on different sources of ideas (with senior leaders having the broadest impact), face different ‘revealed’ barriers, require different levels of workplace creativity, and produce different beneficial effects. Our findings help strengthen an understanding of the influencing factors and the effects of multidimensional public sector innovations

Item Details

Item Type:Refereed Article
Keywords:public sector innovation, most significant innovation (MSI), workgroup, idea sources, barriers, workplace creativity
Research Division:Commerce, Management, Tourism and Services
Research Group:Business and Management
Research Field:Innovation and Technology Management
Objective Division:Economic Framework
Objective Group:Management and Productivity
Objective Field:Public Sector Productivity
Author:Torugsa, N (Dr Ann Torugsa)
Author:Arundel, A (Professor Anthony Arundel)
ID Code:94382
Year Published:2015
Web of Science® Times Cited:2
Deposited By:Australian Innovation Research Centre
Deposited On:2014-09-08
Last Modified:2017-11-28
Downloads:0

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