Review of the Consumer Perspective Framework for Healthcare Applications

Cummings, Borycki, and Roehrer (2013) developed a Consumer Perspectives Framework that identified a range of consumer-related issues and concerns that should be considered when downloading and using healthcare applications for mobile phones. The framework identifies data-related issues with mobile applications, such as ownership, location, completeness, corporate use, storage, and privacy. This chapter documents research undertaken in confirming the Consumer Perspectives Framework. Finally, the authors propose a method by which the Consumer Perspectives Framework can be implemented for use by consumers prior to downloading healthcare applications.