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Supporting the changing roles of maintenance operators in mining: a human factor perspective
Citation
Alem, L and Huang, W and Tecchia, F, Supporting the changing roles of maintenance operators in mining: a human factor perspective, The Ergonomics Open Journal, 4 pp. 81-92. ISSN 1875-9343 (2011) [Refereed Article]
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Licenced under Creative Commons Attribution-NonCommercial 3.0 Unported (CC BY-NC 3.0) http://creativecommons.org/licenses/by-nc/3.0/
DOI: doi:10.2174/1875934301104010081
Abstract
Rapid advances in networking and hardware have made it possible for remotely located individuals to perform
physical tasks. Recently a number of systems have been developed with each supporting a different scenario of remote
collaboration. Of particular interest to us is to explore the value of these technologies in the context of mining. As
automation is being introduced in mines, more and more skilled operators are operating remotely. As a result, onsite
operators’ job becomes more complex and requires input from remote skilled operators. The productivity of the future
mine relies on the effective delivery, just in time, of remote guidance. This paper presents a remote guiding system called
HandsOnVideo, which is developed as part of our Human System Integration project within the CSIRO’s Minerals Down
Under (MDU), a National Research Flagship. Our aim is to design and develop a system that supports a remote helper
guiding a mobile local worker in maintaining complex equipment in mine sites. The system is developed following a
participatory design approach and the results of a usability study with real users indicate that the system is useful and
effective.
Item Details
Item Type: | Refereed Article |
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Keywords: | human factors, remote collaboration, augmented reality, mobile computing, remote gestures, shared visual space |
Research Division: | Information and Computing Sciences |
Research Group: | Library and information studies |
Research Field: | Human information interaction and retrieval |
Objective Division: | Expanding Knowledge |
Objective Group: | Expanding knowledge |
Objective Field: | Expanding knowledge in the information and computing sciences |
UTAS Author: | Huang, W (Dr Tony Huang) |
ID Code: | 93319 |
Year Published: | 2011 |
Deposited By: | Information and Communication Technology |
Deposited On: | 2014-07-26 |
Last Modified: | 2014-08-01 |
Downloads: | 444 View Download Statistics |
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