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Supporting the changing roles of maintenance operators in mining: a human factor perspective


Alem, L and Huang, W and Tecchia, F, Supporting the changing roles of maintenance operators in mining: a human factor perspective, The Ergonomics Open Journal, 4 pp. 81-92. ISSN 1875-9343 (2011) [Refereed Article]


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Licenced under Creative Commons Attribution-NonCommercial 3.0 Unported (CC BY-NC 3.0)

DOI: doi:10.2174/1875934301104010081


Rapid advances in networking and hardware have made it possible for remotely located individuals to perform physical tasks. Recently a number of systems have been developed with each supporting a different scenario of remote collaboration. Of particular interest to us is to explore the value of these technologies in the context of mining. As automation is being introduced in mines, more and more skilled operators are operating remotely. As a result, onsite operators’ job becomes more complex and requires input from remote skilled operators. The productivity of the future mine relies on the effective delivery, just in time, of remote guidance. This paper presents a remote guiding system called HandsOnVideo, which is developed as part of our Human System Integration project within the CSIRO’s Minerals Down Under (MDU), a National Research Flagship. Our aim is to design and develop a system that supports a remote helper guiding a mobile local worker in maintaining complex equipment in mine sites. The system is developed following a participatory design approach and the results of a usability study with real users indicate that the system is useful and effective.

Item Details

Item Type:Refereed Article
Keywords:human factors, remote collaboration, augmented reality, mobile computing, remote gestures, shared visual space
Research Division:Information and Computing Sciences
Research Group:Library and information studies
Research Field:Human information interaction and retrieval
Objective Division:Expanding Knowledge
Objective Group:Expanding knowledge
Objective Field:Expanding knowledge in the information and computing sciences
UTAS Author:Huang, W (Dr Tony Huang)
ID Code:93319
Year Published:2011
Deposited By:Information and Communication Technology
Deposited On:2014-07-26
Last Modified:2014-08-01
Downloads:444 View Download Statistics

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