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Usability evaluation for mobile device: A comparison of laboratory and field tests

Citation

Duh, HB-L and Tan, GCB and Chen, VH-h, Usability evaluation for mobile device: A comparison of laboratory and field tests, Proceedings of MobileHCI 2006, 12-15 September 2006, Helsinki, Finland, pp. 181-186. ISBN 1-59593-390-5 (2006) [Refereed Conference Paper]

Copyright Statement

Copyright 2006 ACM

Official URL: http://dx.doi.org/10.1145/1152215.1152254

Abstract

Usability testing of mobile devices is an emerging area of research in the field of Human-Computer Interaction. Guidelines had been established as to how usability tests should be conducted. However, there are limitations to the effectiveness of conventional usability tests, especially for mobile devices. Mobile devices typically are used in different situations, but current evaluation method cannot uncover problems in all type of situations. Hence, this study evaluates the effectiveness of conventional laboratory usability tests. It investigated the differences between usability tests on mobile phones conducted in laboratory and real life situation. Significant differences were found, including the frequency and severity of usability problems encountered, the users’ behavior, and subjective responses to the device and the interaction.

Item Details

Item Type:Refereed Conference Paper
Keywords:Measurement, Documentation, Performance, Design, Verification, Human Factors
Research Division:Information and Computing Sciences
Research Group:Information Systems
Research Field:Computer-Human Interaction
Objective Division:Information and Communication Services
Objective Group:Computer Software and Services
Objective Field:Application Tools and System Utilities
Author:Duh, HB-L (Professor Henry Duh)
ID Code:90311
Year Published:2006
Deposited By:Information and Communication Technology
Deposited On:2014-03-31
Last Modified:2014-05-28
Downloads:0

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