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Usability evaluation for mobile device: A comparison of laboratory and field tests


Duh, HB-L and Tan, GCB and Chen, VH-h, Usability evaluation for mobile device: A comparison of laboratory and field tests, Proceedings of MobileHCI 2006, 12-15 September 2006, Helsinki, Finland, pp. 181-186. ISBN 1-59593-390-5 (2006) [Refereed Conference Paper]

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Copyright 2006 ACM

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Usability testing of mobile devices is an emerging area of research in the field of Human-Computer Interaction. Guidelines had been established as to how usability tests should be conducted. However, there are limitations to the effectiveness of conventional usability tests, especially for mobile devices. Mobile devices typically are used in different situations, but current evaluation method cannot uncover problems in all type of situations. Hence, this study evaluates the effectiveness of conventional laboratory usability tests. It investigated the differences between usability tests on mobile phones conducted in laboratory and real life situation. Significant differences were found, including the frequency and severity of usability problems encountered, the users’ behavior, and subjective responses to the device and the interaction.

Item Details

Item Type:Refereed Conference Paper
Keywords:Measurement, Documentation, Performance, Design, Verification, Human Factors
Research Division:Information and Computing Sciences
Research Group:Library and information studies
Research Field:Human information interaction and retrieval
Objective Division:Information and Communication Services
Objective Group:Information systems, technologies and services
Objective Field:Information systems, technologies and services not elsewhere classified
UTAS Author:Duh, HB-L (Professor Henry Duh)
ID Code:90311
Year Published:2006
Deposited By:Information and Communication Technology
Deposited On:2014-03-31
Last Modified:2014-05-28

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