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Investigating user experience of online communities: The influence of community type
Citation
Chen, VH-H and Duh, HBL, Investigating user experience of online communities: The influence of community type, Proceedings of 2009 International Conference on Computational Science and Engineering, 29-31 August 2009, Vancouver, Canada, pp. 509-514. ISBN 978-0-7695-3823-5 (2009) [Refereed Conference Paper]
Copyright Statement
Copyright 2009 IEEE
Abstract
Current literature has identified key components and
successful factors of online communities. However, research
tends to study a specific type of community at a time. This study
investigates users’ needs across different types of communities in
order to gain a holistic view of users’ experiences. Moreover, how
the nature and overall purpose of the online community
influences users’ participation pattern has not been extensively
studied. Hence, this study also attempts to understand how the
nature of the community and the goals of the users influence
their participation of online communities. Through twenty-four
in-depth interviews, critical factors that influence users’
participation in online communities were identified.
Item Details
Item Type: | Refereed Conference Paper |
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Keywords: | Virtual Community; Online Community; Computer-Mediated Communication; User Studies |
Research Division: | Information and Computing Sciences |
Research Group: | Library and information studies |
Research Field: | Human information interaction and retrieval |
Objective Division: | Information and Communication Services |
Objective Group: | Information systems, technologies and services |
Objective Field: | Information systems, technologies and services not elsewhere classified |
UTAS Author: | Duh, HBL (Professor Henry Duh) |
ID Code: | 90297 |
Year Published: | 2009 |
Deposited By: | Information and Communication Technology |
Deposited On: | 2014-03-31 |
Last Modified: | 2014-12-08 |
Downloads: | 0 |
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