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Business intelligence and service orientated architecture: improving IT investments


Ventatraman, I and Shantapriyan, PT, Business intelligence and service orientated architecture: improving IT investments, Proceedings of the 8th World Congress on Engineering Asset Management and 3rd International Conference on Utility Management & Safety, 30 October - 1 November 2013, Hong Kong, pp. 1-8. (2013) [Conference Extract]

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Information Technology does not solve business problems. Rather, IT can be used as an enabler to meet goals, targets and position the organization in the minds of the customer. A Service Oriented Architecture (SOA) can enable higher level services from more primitive business processes. The result is a flexible, agile organization. However, in some cases, without a business model, an SOA can be implemented but the result is islands of incompatible services.

In the era of data analytics, the evolution of business intelligence has assumed a more dominant role. Proponents argue that Business Intelligence subsumes SOA. Other practitioners argue that Business Intelligence (BI) and SOA are distinct from each other as each aims to deliver different perspectives to an organization. This paper challenges this view by developing a framework where both SOA and BI are pivotal to delivering the business model. The analytics, business intelligence and data mining handshake with the SOA, allowing decision makers to plan, coordinate and control resources to meet the goals, targets and performance measures set for the organization.

Business Intelligence and SOA need not operate on different levels for an organisation. In an era where companies are trying to go from barely surviving IT expenses towards developing an IT portfolio, the more options for technologies supporting asset data management, warehousing and mining to interact and co-exist are necessary. Putting aside arguments of Business Intelligence vs. SOA, we propose that they can handshake and bring out the collaborative synergies to enable organizational decision making to address the competitive challenges in today’s global marketplace.

Item Details

Item Type:Conference Extract
Keywords:decision support and optimization methods and tools, business intelligence, SOA
Research Division:Commerce, Management, Tourism and Services
Research Group:Accounting, auditing and accountability
Research Field:Management accounting
Objective Division:Economic Framework
Objective Group:Management and productivity
Objective Field:Management and productivity not elsewhere classified
UTAS Author:Shantapriyan, PT (Dr Paul Shantapriyan)
ID Code:89890
Year Published:2013
Deposited By:TSBE
Deposited On:2014-03-18
Last Modified:2014-08-12

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