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Comprehensive service and practice development: City Hospitals Sunderland's experience of patient journeys

Citation

Campbell, SJ and Watson, B and Gibson, A and Husband, G and Bremner, K, Comprehensive service and practice development: City Hospitals Sunderland's experience of patient journeys, Practice Development in Health Care, 3, (1) pp. 15-26. ISSN 1557-105X (2004) [Refereed Article]

Copyright Statement

Copyright 2004 Whurr Publishers Ltd.

Official URL: http://onlinelibrary.wiley.com/doi/10.1002/pdh.118...

Abstract

Considerable effort has been put into the development of integrated care pathways in the NHS in recent years. The notion of integrated care pathways, and even ‘patient journeys’, varies and the terms tend to be used interchangeably. The City Hospitals Sunderland notion of patient journeys is explicit, different, and is making a difference to patients. There are many reasons for this. Here, we describe the conception, development and effect of City Hospital Sunderland's patient journey process. In particular, there is discussion of two features of the process: the mode of patient involvement and the stakeholder sampling of these patients as a form of matrix.

Item Details

Item Type:Refereed Article
Research Division:Medical and Health Sciences
Research Group:Nursing
Research Field:Nursing not elsewhere classified
Objective Division:Health
Objective Group:Health and Support Services
Objective Field:Nursing
Author:Campbell, SJ (Professor Steven Campbell)
ID Code:87310
Year Published:2004
Deposited By:Health Sciences B
Deposited On:2013-11-12
Last Modified:2014-04-30
Downloads:0

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