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The critical role of e-skills in raising NBN adoption and Australia's competitiveness in the global Digital Economy


Bowles, M, The critical role of e-skills in raising NBN adoption and Australia's competitiveness in the global Digital Economy, Telecommunications Journal of Australia, 63, (1) pp. 10.1-10.17. ISSN 1835-4270 (2013) [Refereed Article]

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Copyright 2013 Swinburne University of Technology

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DOI: doi:10.7790/tja.v63i1.396


This paper reports initial findings from two of the latest research projects commissioned by Innovation and Business Skills Australia. Studies into digital literacy and adoption of information technology and broadband services at three of the earliest NBN release sites, Armidale (NSW), Brunswick (Vic) and Scottsdale (Tas), show that the readiness of small businesses and regions to compete in the Digital Economy is affected by their ability to acquire specific ICT skills.

Whilst the study results are not unexpected, and although priority skill sets are identified, the backdrop to these studies is likely to be of most interest. It is argued that while national effort to address affordable access is being advanced, efforts to raise the skills necessary to effectively utilise the opportunities on offer are not always keeping pace with demand. This has important implications for the National Digital Economy Strategy, as effective competition in the Digital Economy is primarily a function of two factors: affordable access to ICT, and, critically, the skills to effectively use the technology and services.

Item Details

Item Type:Refereed Article
Keywords:National Broadband Network, digital economy, ICT development model, e-readiness, e-skills, digital literacy, digital divide, regional development
Research Division:Engineering
Research Group:Communications engineering
Research Field:Communications engineering not elsewhere classified
Objective Division:Information and Communication Services
Objective Group:Communication technologies, systems and services
Objective Field:Communication technologies, systems and services not elsewhere classified
UTAS Author:Bowles, M (Dr Marcus Bowles)
ID Code:82891
Year Published:2013
Deposited By:NC Ports and Shipping
Deposited On:2013-02-21
Last Modified:2016-09-30
Downloads:7 View Download Statistics

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