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A framework for user involvement and context in the design and development of safe e-Health systems
Citation
Kushniruk, A and Turner, P, A framework for user involvement and context in the design and development of safe e-Health systems, Studies in Health Technology and Informatics, 180 pp. 353-357. ISSN 1879-8365 (2012) [Refereed Article]
Copyright Statement
Copyright 2012 European Federation for Medical Informatics and IOS Press
DOI: doi:10.3233/978-1-61499-101-4-353
Abstract
Current approaches to health IT research and development emphasize the valuable role of users. However, differences amongst users, in how they are defined, involved and interact with health IT under conditions of varying complexity has received limited attention. Failure to acknowledge these differences makes assessments of the quality, reliability and transferability of results problematic. More importantly, as e-health systems are increasingly opened up to use by health consumers the implications of differences in the context of system use for patient safety require closer investigation. To support the safety of e-Health systems, it is essential that where users are involved we can more accurately differentiate between types of users and their contexts of use and how these factors interact with usability and the risk of unintended consequences from such systems. This paper presents an extended three dimensional user-task-context matrix for considering who users of healthcare applications are, their needs and their requirements under differing contexts of use.
Item Details
Item Type: | Refereed Article |
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Keywords: | user-centered design, system design and evaluation, user analysis, e-health systems, patient safety, user modeling, technology-induced error |
Research Division: | Information and Computing Sciences |
Research Group: | Information systems |
Research Field: | Information systems not elsewhere classified |
Objective Division: | Health |
Objective Group: | Evaluation of health and support services |
Objective Field: | Evaluation of health and support services not elsewhere classified |
UTAS Author: | Turner, P (Associate Professor Paul Turner) |
ID Code: | 82883 |
Year Published: | 2012 |
Web of Science® Times Cited: | 16 |
Deposited By: | Information and Communication Technology |
Deposited On: | 2013-02-21 |
Last Modified: | 2018-02-28 |
Downloads: | 1 View Download Statistics |
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