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A Guide for the Safe Use of Electronic Clinical handover Tool


Thomas, MJW and Pirone, C and Turner, P and Thompson, K and Crotty, M and Williamson, G and Weissenfeld, A and McCusker, L and Paech, G and Wong, MC and Yee, KC and Showell, CM and Hancock, E and Davies, M and Stead, K and Miller, S, A Guide for the Safe Use of Electronic Clinical handover Tool, South Australian Department of Health, Adelaide, pp. 72. ISBN 978-1-74243-011-9 (2009) [Authored Research Book]

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Copyright 2009 South Australian Department of Health

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Handover is ‘the transfer of professional responsibility and accountability for some or all aspects of care for a patient, or group of patients, to another person or professional group on a temporary or permanent basis’ (Australian Medical Association, 2006). Handover occurs at all transitions of patient care, from handover between shifts on a ward, handover between units within a facility, or handover between different facilities during patient transfer (Arora, Johnson, Lovinger, Humphrey, & Meltzer, 2005; Patterson, Roth, Woods, Chow, & Gomes, 2004). Recently, clinical handover has been the focus of several national and international efforts to enhance quality and influence change. Of the many types of interventions that focus on improving clinical handover, the use of technology to support handover has been an issue of increasing relevance with recent advances in health informatics. Much of the history of health informatics involves a specific focus on technical hardware and software issues involved in the development of clinical information systems and other aspects of the medical informatics landscape. Only in the last few decades has the focus shifted to include human factors perspectives. This has increased our understanding of the ways in which complex technological interventions interact with and influence the people and organisations at the heart of health care delivery (Lorenzi, Riley, Blyth, Southon, & Dixon, 1997). This perspective is often called the ‘sociotechnical’ perspective as it seeks to understand the complex interface between the human and technological aspects of an intricate health system. This guide is written within this context, and provides guidance to clinicians, medical administrators, quality and safety staff, and health informatics professionals with respect to the safe use of electronic tools to support clinical handover. This guide is also designed to assist at all stages of the design and use of electronic handover systems, from the investment in a new product right through to implementation and evaluation. In short, this guide covers the main considerations for ensuring the safe use of electronic tools to support clinical handover.

Item Details

Item Type:Authored Research Book
Research Division:Health Sciences
Research Group:Health services and systems
Research Field:Health care administration
Objective Division:Health
Objective Group:Evaluation of health and support services
Objective Field:Evaluation of health and support services not elsewhere classified
UTAS Author:Turner, P (Associate Professor Paul Turner)
UTAS Author:Wong, MC (Dr Ming Wong)
UTAS Author:Yee, KC (Dr Kwang Yee)
UTAS Author:Showell, CM (Dr Chris Showell)
ID Code:82307
Year Published:2009
Deposited By:Medicine
Deposited On:2013-01-24
Last Modified:2014-09-29

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