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Entering a world of uncertainty: community nurses' engagement with information and communication technology


Courtney-Pratt, H and Cummings, E and Turner, P and Cameron-Tucker, H and Wood-Baker, R and Walters, EH and Robinson, AL, Entering a world of uncertainty: community nurses' engagement with information and communication technology, Computers, Informatics, Nursing, 30, (11) pp. 612-619. ISSN 1538-2931 (2012) [Refereed Article]

Copyright Statement

Copyright 2012 Lippincott Williams & Wilkins

DOI: doi:10.1097/NXN.0b013e318266caab


Achieving adoption, use, and integration of infor- mation and communication technology by health- care clinicians in the workplace is recognized as a challenge that requires a multifaceted approach. This article explores community health nurses’ en- gagement with information and communication technology as part of a larger research project that investigated the delivery of self-management support to people with chronic obstructive pul- monary disease. Following a survey of computer skills, participants were provided with computer training to support use of the project information system. Changes in practice were explored using action research meetings and individual semistruc- tured interviews. Results highlight three domains that affected nurses’ acceptance, utilization, and integration of information and communication tech- nology into practice; environmental issues; factors in building capacity, confidence, and trust in the technology; and developing competence. Nurses face individual and practice challenges when at- tempting to integrate new processes into work ac- tivities, and the use of participatory models to support adoption is recommended.

Item Details

Item Type:Refereed Article
Keywords:chronic disease, community nursing, information communication technology, translational research
Research Division:Health Sciences
Research Group:Health services and systems
Research Field:Health informatics and information systems
Objective Division:Information and Communication Services
Objective Group:Information services
Objective Field:Information services not elsewhere classified
UTAS Author:Courtney-Pratt, H (Dr Helen Courtney-Pratt)
UTAS Author:Cummings, E (Associate Professor Liz Cummings)
UTAS Author:Turner, P (Associate Professor Paul Turner)
UTAS Author:Cameron-Tucker, H (Dr Helen Cameron-Tucker)
UTAS Author:Wood-Baker, R (Professor Richard Wood-Baker)
UTAS Author:Walters, EH (Professor Haydn Walters)
UTAS Author:Robinson, AL (Professor Andrew Robinson)
ID Code:82273
Year Published:2012
Web of Science® Times Cited:9
Deposited By:Information and Communication Technology
Deposited On:2013-01-24
Last Modified:2018-04-04

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