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Implementing technochange: assessing the role of change management practices within an Australian police force

Citation

Ellis, L and Turner, P, Implementing technochange: assessing the role of change management practices within an Australian police force, Proceedings of the IADIS International Conference - Information Systems Post-Implementation and Change Management 2012, 17-19 July 2012, Lisbon, Portugal, pp. 78-82. ISBN 978-972-8939-73-1 (2012) [Refereed Conference Paper]


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Copyright Statement

Copyright 2012 IADIS International Conference Information Systems Post-implementation and Change Management

Official URL: http://iadisportal.org/ispcm2012

Abstract

This paper draws upon research findings from a larger case study into technology-based organisational change. The paper presents results that assess the role and use of change management practices over a ten-year period within technology-based projects at Tasmania Police. Building on the concept of ‘technochange’ (Markus, 2004) the results challenge aspects of conventional thinking on the role and use of change management practices in technology-based projects. The paper highlights how technology agency can directly impact on an organisation’s ability to manage change and to respond proactively or reactively.

This research provides support for Markus’ (2004) suggestion that a combination of project management and change management is not sufficient for handling technochange. It also contributes to understanding of how a hierarchical para-military organisation deploying strong project management and governance principles can face difficulties in dealing with the change impacts of technology-based projects.

Item Details

Item Type:Refereed Conference Paper
Keywords:technochange, project management, change management, mhange agents
Research Division:Information and Computing Sciences
Research Group:Information Systems
Research Field:Information Systems Management
Objective Division:Information and Communication Services
Objective Group:Information Services
Objective Field:Electronic Information Storage and Retrieval Services
Author:Ellis, L (Dr Leonie Ellis)
Author:Turner, P (Associate Professor Paul Turner)
ID Code:81455
Year Published:2012
Deposited By:Computing and Information Systems
Deposited On:2012-12-07
Last Modified:2015-02-12
Downloads:14 View Download Statistics

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