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The nature of unintended benefits in health information systems

journal contribution
posted on 2023-05-17, 13:18 authored by Kuziemsky, CE, Borycki, E, Nohr, C, Elizabeth CummingsElizabeth Cummings
Health information systems (HISs) have been shown to introduce unintended consequences post implementation. Much of the current research on these consequences has focused on the negative aspects of them. However unintended consequences of HIS usage can also be beneficial to various aspects of healthcare delivery. This paper uses several case studies of HIS implementation to develop a model of unintended benefits of HIS usage with three categories of benefits: patient, service delivery and administrative. We also discuss the implications of these benefits on the design and evaluation of HISs.

History

Publication title

Studies in Health Technology and Informatics

Volume

180

Pagination

896-900

ISSN

0926-9630

Department/School

School of Information and Communication Technology

Publisher

IOS Press

Place of publication

Netherlands

Rights statement

Copyright 2012 European Federation for Medical Informatics and IOS Press

Repository Status

  • Restricted

Socio-economic Objectives

Evaluation of health and support services not elsewhere classified

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