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The nature of unintended benefits in health information systems
journal contribution
posted on 2023-05-17, 13:18 authored by Kuziemsky, CE, Borycki, E, Nohr, C, Elizabeth CummingsElizabeth CummingsHealth information systems (HISs) have been shown to introduce unintended consequences post implementation. Much of the current research on these consequences has focused on the negative aspects of them. However unintended consequences of HIS usage can also be beneficial to various aspects of healthcare delivery. This paper uses several case studies of HIS implementation to develop a model of unintended benefits of HIS usage with three categories of benefits: patient, service delivery and administrative. We also discuss the implications of these benefits on the design and evaluation of HISs.
History
Publication title
Studies in Health Technology and InformaticsVolume
180Pagination
896-900ISSN
0926-9630Department/School
School of Information and Communication TechnologyPublisher
IOS PressPlace of publication
NetherlandsRights statement
Copyright 2012 European Federation for Medical Informatics and IOS PressRepository Status
- Restricted