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The nature of unintended benefits in health information systems


Kuziemsky, CE and Borycki, E and Nohr, C and Cummings, E, The nature of unintended benefits in health information systems, Studies in Health Technology and Informatics, 180 pp. 896-900. ISSN 0926-9630 (2012) [Refereed Article]

Copyright Statement

Copyright 2012 European Federation for Medical Informatics and IOS Press

DOI: doi:10.3233/978-1-61499-101-4-896


Health information systems (HISs) have been shown to introduce unintended consequences post implementation. Much of the current research on these consequences has focused on the negative aspects of them. However unintended consequences of HIS usage can also be beneficial to various aspects of healthcare delivery. This paper uses several case studies of HIS implementation to develop a model of unintended benefits of HIS usage with three categories of benefits: patient, service delivery and administrative. We also discuss the implications of these benefits on the design and evaluation of HISs.

Item Details

Item Type:Refereed Article
Keywords:health information systems, design, outcomes, benefits, unintended
Research Division:Health Sciences
Research Group:Health services and systems
Research Field:Health informatics and information systems
Objective Division:Health
Objective Group:Evaluation of health and support services
Objective Field:Evaluation of health and support services not elsewhere classified
UTAS Author:Cummings, E (Associate Professor Liz Cummings)
ID Code:79585
Year Published:2012
Web of Science® Times Cited:6
Deposited By:Information and Communication Technology
Deposited On:2012-09-21
Last Modified:2018-04-04

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