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An empirical study of the role of information technology in effective knowledge transfer in the shipping industry
Citation
Fei, J, An empirical study of the role of information technology in effective knowledge transfer in the shipping industry, Maritime Policy and Management: An International Journal of Shipping and Port Research, 38, (4) pp. 347-367. ISSN 0308-8839 (2011) [Refereed Article]
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Copyright Statement
Copyright 2011 Taylor & Francis
DOI: doi:10.1080/03088839.2011.588259
Abstract
High human mobility in the shipping industry is one of the main reasons
causing severe shortage of skilled and qualified personnel in the shipping
industry. This paper looks into the issue from a new perspective where high
mobility in the shipping industry is seen as a vehicle of knowledge flows that can
be used for knowledge transfer. This paper suggests that advanced information
and communication technologies, supported by a dedicated knowledge sharing
culture, and strong leadership are essential factors in facilitating knowledge
transfer in the context of shipping. The proposed effective knowledge transfer
(EKT) model was confirmed by an empirical study in which 275 questionnaires
were sent and 166 valid answers were received. The results reveal that (a) there is a
positive relationship between perceived effectiveness of information technology
(IT) related factors and the current and preferred means of communication
between on- and off-shore managements; and (b) there is a high degree of
consensus about the role of IT in EKT among participants of different business
sectors, fleet sizes and onboard experience. An important implication of this
study is that shipping organisations can apply appropriate IT to facilitate EKT to
reduce knowledge wastage caused by outflows of personnel.
Item Details
Item Type: | Refereed Article |
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Keywords: | knowledge transfer, shipping, human mobility, knowledge |
Research Division: | Commerce, Management, Tourism and Services |
Research Group: | Human resources and industrial relations |
Research Field: | Human resources management |
Objective Division: | Economic Framework |
Objective Group: | Management and productivity |
Objective Field: | Management |
UTAS Author: | Fei, J (Associate Professor Jiangang Fei) |
ID Code: | 76263 |
Year Published: | 2011 |
Web of Science® Times Cited: | 11 |
Deposited By: | NC Ports and Shipping |
Deposited On: | 2012-03-02 |
Last Modified: | 2018-04-11 |
Downloads: | 11 View Download Statistics |
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