There has been a lot of research and development in the field of computational trust in the past decade. Much of it has acknowledged or claimed that trust is a good thing. We think it’s time to look at the other side of the coin and ask the questions why is it good, what alternatives are there, where do they fit, and is our assumption always correct?

We examine the need for an addressing of the concepts of Trust, Mistrust, and Distrust, how they interlink and how they affect what goes on around us and within the systems we create. Finally, we introduce the phenomenon of ‘Untrust,’ which resides in the space between trusting and distrusting. We argue that the time is right, given the maturity and breadth of the field of research in trust, to consider how untrust, distrust and mistrust work, why they can be useful in and of themselves, and where they can shine.

Item Type:	Conference Extract
Research Division:	Information and Computing Sciences
Research Group:	Information Systems
Research Field:	Information Systems not elsewhere classified
Objective Division:	Information and Communication Services
Objective Group:	Information Services
Objective Field:	Information Services not elsewhere classified
Author:	Dibben, MR (Associate Professor Mark Dibben)
ID Code:	71687
Year Published:	2005
Deposited By:	Management
Deposited On:	2011-08-01
Last Modified:	2011-08-01
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