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The role of user-centred design within online community development

Citation

Roehrer, E and Cummings, E and Ellis, L and Turner, P, The role of user-centred design within online community development, Studies in Health Technology and Informatics, 164 pp. 256-260. ISSN 0926-9630 (2011) [Refereed Article]


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Copyright Statement

Copyright © 2011 IOS Press

Official URL: http://www.iospress.nl/authco/copyright.html

DOI: doi:10.3233/978-1-60750-709-3-256

Abstract

Research has evidenced the benefits of using information and communications technology (ICT) in chronic disease management including improving information availability, communication methods and raising individual patientís self-awareness of their own conditions. Extending ICT use to support patients in the community through online services draws attention to the complex task of how to meaningfully acquire input from all potential users of such systems and to balance their competing interests. This paper explores these issues across system analysis, specification and design for a community based patient support system. The paper highlights user-centred design challenges in a situation where the patient-users were not able to be included during the planning stage and explores how this impacted on the subsequent development

Item Details

Item Type:Refereed Article
Keywords: user centred design, online communities, patient-centred systems
Research Division:Information and Computing Sciences
Research Group:Information Systems
Research Field:Computer-Human Interaction
Objective Division:Health
Objective Group:Health and Support Services
Objective Field:Health and Support Services not elsewhere classified
Author:Roehrer, E (Dr Erin Roehrer)
Author:Cummings, E (Associate Professor Liz Cummings)
Author:Ellis, L (Dr Leonie Ellis)
Author:Turner, P (Associate Professor Paul Turner)
ID Code:70435
Year Published:2011
Web of Science® Times Cited:2
Deposited By:Computing and Information Systems
Deposited On:2011-06-20
Last Modified:2017-11-13
Downloads:0

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