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Diabetes Medication Assistance Service: The pharmacist's role in supporting patient self-management of type 2 diabetes (T2DM) in Australia


Mitchell, B and Armour, C and Lee, M and Song, YJ and Stewart, K and Peterson, G and Hughes, J and Smith, L and Krass, I, Diabetes Medication Assistance Service: The pharmacist's role in supporting patient self-management of type 2 diabetes (T2DM) in Australia, Patient Education and Counseling, 83, (3) pp. 288-294. ISSN 0738-3991 (2011) [Refereed Article]

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DOI: doi:10.1016/j.pec.2011.04.027


Objective: To evaluate the capacity and effectiveness of trained community pharmacists in delivering the Diabetes Medication Assistance Service (DMAS) via (1) number and types of self-management support interventions (SMSIs); (2) number of goals set and attained by patients and (3) patient outcomes (glycaemic control, medication adherence and satisfaction). Methods: Pharmacists (n = 109) from 90 community pharmacies in Australia were trained and credentialed to deliver the DMAS. The training focused on developing pharmacists’ knowledge and skills in supporting patients’ diabetes self-management. Results: A total of 387 patients completed the trial. The mean number of SMSIs per patient was 35 (SD 31) and the majority (87%) had at least one documented goal that was fully or partially attained. There were significant health benefits for patients including improved glycaemic control and a reduced risk of nonadherence to medications. Over 90% of DMAS patients reported improvements in their knowledge about diabetes self-management. Conclusion: The DMAS provides self management support in the community pharmacy for people with T2DM which may result in improved clinical outcomes. Practice implication: Given appropriate training in diabetes care and behavior change strategies, community pharmacists can offer programs which provide self-management support to their patients with T2DM and improve their health outcomes.

Item Details

Item Type:Refereed Article
Keywords:Patient education, Diabetes self-management, Goal setting, Pharmacist, Evaluation
Research Division:Biomedical and Clinical Sciences
Research Group:Pharmacology and pharmaceutical sciences
Research Field:Clinical pharmacy and pharmacy practice
Objective Division:Health
Objective Group:Clinical health
Objective Field:Clinical health not elsewhere classified
UTAS Author:Peterson, G (Professor Gregory Peterson)
ID Code:70111
Year Published:2011
Web of Science® Times Cited:38
Deposited By:Pharmacy
Deposited On:2011-06-03
Last Modified:2017-11-02
Downloads:2 View Download Statistics

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