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Human capital in ports: Attracting, developing and retaining customer focused staff
Citation
Cahoon, SC, Human capital in ports: Attracting, developing and retaining customer focused staff, ICCFWU Conference Proceedings, 29-30 November 2010, Taiwan, pp. 83-96. (2010) [Refereed Conference Paper]
Item Details
| Item Type: | Refereed Conference Paper |
|---|---|
| Keywords: | human capital, internal marketing, customer focus, port employees |
| Research Division: | Commerce, Management, Tourism and Services |
| Research Group: | Transportation and Freight Services |
| Research Field: | Transportation and Freight Services not elsewhere classified |
| Objective Division: | Economic Framework |
| Objective Group: | Microeconomics |
| Objective Field: | Human Capital Issues |
| Author: | Cahoon, SC (Associate Professor Stephen Cahoon) |
| ID Code: | 68537 |
| Year Published: | 2010 |
| Deposited By: | NC Ports and Shipping |
| Deposited On: | 2011-03-14 |
| Last Modified: | 2014-11-05 |
| Downloads: | 0 |
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