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Human capital in ports: Attracting, developing and retaining customer focused staff

Citation

Cahoon, SC, Human capital in ports: Attracting, developing and retaining customer focused staff, ICCFWU Conference Proceedings, 29-30 November 2010, Taiwan, pp. 83-96. (2010) [Refereed Conference Paper]

Item Details

Item Type:Refereed Conference Paper
Keywords:human capital, internal marketing, customer focus, port employees
Research Division:Commerce, Management, Tourism and Services
Research Group:Transportation and Freight Services
Research Field:Transportation and Freight Services not elsewhere classified
Objective Division:Economic Framework
Objective Group:Microeconomics
Objective Field:Human Capital Issues
Author:Cahoon, SC (Dr Stephen Cahoon)
ID Code:68537
Year Published:2010
Deposited By:NC Ports and Shipping
Deposited On:2011-03-14
Last Modified:2014-11-05
Downloads:0

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