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Balancing external adaptation and internal effectiveness: Achieving better brand performance


O'Cass, AG and Ngo, L, Balancing external adaptation and internal effectiveness: Achieving better brand performance, Journal of Business Research, 60, (1) pp. 11-20. ISSN 0148-2963 (2007) [Refereed Article]

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DOI: doi:10.1016/j.jbusres.2006.08.003


A long running debate in the marketing literature has focused on whether firm performance is driven primarily by competitive intensity or firm characteristics. This paper attempts to contribute to the debate by developing a conceptual framework, which comprises two components of competing views being External Adaptation (EA) and Internal Effectiveness (IE) as an integrated model. Competitive intensity is identified as influencing a firm's strategic type and characteristics that drive superior brand performance. The heterogeneity of firm characteristics can be explained by not only competitive intensity, but also the strategic type (i.e., posture) adopted by the firm, representing the strategy-firm characteristics fit (congruence). Empirical findings support all hypotheses except the hypothesis related to competitive intensity and innovative culture.

Item Details

Item Type:Refereed Article
Keywords:Competitive intensity; Strategic type; Market orientation; Organizational culture; Brand performance
Research Division:Commerce, Management, Tourism and Services
Research Group:Marketing
Research Field:Marketing research methodology
Objective Division:Economic Framework
Objective Group:Management and productivity
Objective Field:Marketing
UTAS Author:O'Cass, AG (Professor Aron O'Cass)
ID Code:68136
Year Published:2007
Web of Science® Times Cited:66
Deposited By:Management
Deposited On:2011-03-09
Last Modified:2017-12-06
Downloads:10 View Download Statistics

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