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Multiple Agency Incident Management Organising: Past, Present, and Future Challenges


Owen, C, Multiple Agency Incident Management Organising: Past, Present, and Future Challenges, EGOS 24th Colloquium, July 10 - 12, 2008, Amsterdam, pp. 1-24. ISBN 0415304733 (2008) [Non Refereed Conference Paper]

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This presentation draws on a range of organisational and practice-based theories to understand organising for emergency incidents. Fire and emergency service work is becoming increasingly important as the impact of climate change results in more extreme weather events that need to be managed in terms of their effects on communities. These events coincide with political and economic contexts that are less forgiving of mistakes caused by either a lack of service integration or poor coordination (e.g., Cyclone Katrina). In addition to acting cooperatively with other agencies to respond to the emergency, fire and emergency management agencies also need to collaborate with other agencies (and the community) involved in or affected by the event, through sharing information and other services. The requirement to coordinate across intra– and inter–agency boundaries in fire and emergency incident management adds new layers of complexity to work that is already uncertain, fluid and dynamic. The coordination necessary for both the co-operation needed with other fire-response agencies, as well as the collaboration needed with other affected stakeholders is also influenced by the dynamics of the event itself. This occurs in layers of time. It occurs both in real-time, as the event unfolds, as well as over a broader time scale in the way the historical developments contribute to the conditions leading up to the event. Implications for effective emergency incident management organising in the future will be discussed.

Item Details

Item Type:Non Refereed Conference Paper
Research Division:Commerce, Management, Tourism and Services
Research Group:Strategy, management and organisational behaviour
Research Field:Organisational behaviour
Objective Division:Education and Training
Objective Group:Other education and training
Objective Field:Other education and training not elsewhere classified
UTAS Author:Owen, C (Dr Christine Owen)
ID Code:61655
Year Published:2008
Deposited By:Education
Deposited On:2010-03-04
Last Modified:2010-03-31
Downloads:4 View Download Statistics

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