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Patient Self-management and Chronic Illness: Evaluating Outcomes and Impacts of Information Technology


Cummings, EA and Turner, P, Patient Self-management and Chronic Illness: Evaluating Outcomes and Impacts of Information Technology, Studies in Health Technology and Informatics, 143, (2009) pp. 229-234. ISSN 0926-9630 (2009) [Refereed Article]

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Copyright IOS Press 2009

DOI: doi:10.3233/978-1-58603-979-0-229


Chronic illness is increasing in Australia and throughout the world and is proving to be a large burden upon health systems. In response a number of approaches are being tried including the introduction of self-management programmes to assist people to improve their health outcomes. There are also claims that the introduction of information and communications technology (ICT) tools can improve the management of these chronic conditions. This paper investigates the influence of ICT on the health outcomes and experiences of patients with chronic obstructive pulmonary disease (COPD) participating in a mentored self-management programme. It utilises a combined quantitative and qualitative methodology and introduces the use of triad interviews to provide a broader evaluation of the experiences of individuals within a controlled trial. Two sub-groups of participants within the controlled trial were examined, both received mentoring but one sub-group was also supported with access to an ICT symptom monitoring tool. This research highlights the need for more holistic perspectives on patients and towards the use of a variety of methodological approaches in designing and evaluating e-health projects. Critically, this research highlights the need to expand our understanding of participantís outcomes beyond conventional clinical or cohort based measures.

Item Details

Item Type:Refereed Article
Keywords:evaluation, chronic disease self-management
Research Division:Information and Computing Sciences
Research Group:Information systems
Research Field:Information systems not elsewhere classified
Objective Division:Health
Objective Group:Evaluation of health and support services
Objective Field:Evaluation of health outcomes
UTAS Author:Cummings, EA (Associate Professor Liz Cummings)
UTAS Author:Turner, P (Associate Professor Paul Turner)
ID Code:60474
Year Published:2009
Web of Science® Times Cited:13
Deposited By:Information and Communication Technology
Deposited On:2010-02-08
Last Modified:2015-02-13
Downloads:14 View Download Statistics

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