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Introduction: Shifting the Focus to Human Work within Complex Socio-technical Systems

Citation

Beguin, P and Owen, C and Wackers, G, Introduction: Shifting the Focus to Human Work within Complex Socio-technical Systems, Risky Work Environments: Reappraising Human Work within Fallible Systems, Ashgate, Owen, C; Beguin, P; & Wackers, G (ed), UK, pp. 1-10. ISBN 978-0-7546-7609-6 (2009) [Research Book Chapter]


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Copyright Statement

Copyright 2009 Ashgate Publishing

Official URL: http://www.ashgate.com/

Abstract

It is likely that most researchers and practitioners operating within (that is, 'with' and 'in') complex technological systems would agree with the observation that humans contribute positively to mitigating risk. Indeed, there is a growing consensus that researching error alone cannot help us to fully understand how reliability in systems is accomplished. The contributors in this book show how such reliability is created in the ways in which humans work within their systems, positively taking into account the tallibility of those systems. This book is, therefore, about shedding light into the ways in which reliability is accomplished most of the time, despite imperfect systems, technologies and organizational procedures.

Item Details

Item Type:Research Book Chapter
Research Division:Commerce, Management, Tourism and Services
Research Group:Business and Management
Research Field:Organisational Behaviour
Objective Division:Law, Politics and Community Services
Objective Group:Work and Institutional Development
Objective Field:Workplace Safety
Author:Owen, C (Dr Christine Owen)
ID Code:58526
Year Published:2009
Deposited By:Education
Deposited On:2009-10-12
Last Modified:2012-03-30
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