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Health service integration: a case study in change management

Citation

Allen, C and Stevens, SC, Health service integration: a case study in change management, Australian health review , 31, (2) pp. 267-275. ISSN 0156-5788 (2007) [Refereed Article]

DOI: doi:10.1071/AH070267

Abstract

Health service integration seems a logical and desirable strategy to improve both the efficiency and quality of service delivery. Failure of implementation is common but may not be inevitable. This paper reports on a case study involving structured interviews and focus groups within one health service which has attempted to integrate one area of its acute and community health services. Health service integration was regarded very positively by clinicians and administrators in this case study but the change management process utilised in its implementation was not, suggesting a need for greater planning and transparency.

Item Details

Item Type:Refereed Article
Research Division:Medical and Health Sciences
Research Group:Public Health and Health Services
Research Field:Public Health and Health Services not elsewhere classified
Objective Division:Health
Objective Group:Health and Support Services
Objective Field:Health and Support Services not elsewhere classified
Author:Stevens, SC (Dr Stella Stevens)
ID Code:58377
Year Published:2007
Web of Science® Times Cited:2
Deposited By:Medicine (Discipline)
Deposited On:2009-09-30
Last Modified:2009-09-30
Downloads:0

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