eCite Digital Repository

Investigating sustained visitor/museum relationships: employing narrative research in the field of museum visitor studies

Citation

Everett, M and Barrett, MS, Investigating sustained visitor/museum relationships: employing narrative research in the field of museum visitor studies, Visitor Studies, 12, (1) pp. 2-15. ISSN 1934-7715 (2009) [Refereed Article]


Preview
PDF
Not available
73Kb
  

Copyright Statement

The definitive published version is available online at: http://www.tandf.co.uk/journals

Official URL: http://www.tandf.co.uk/journals

DOI: doi:10.1080/10645570902769084

Abstract

Museums today are faced with a number of challenges and are currently searching for ways to attract and retain audiences and engage with the public. In order to address these issues, researchers have called for studies to help construct a more complete understanding of the visitor experience. Few studies employ methodological approaches that provide in-depth accounts of the museum experience. Narrative methodology is one means by which researchers may access rich accounts of the multi-faceted nature of audience relationships with museums. This article reports preliminary findings from a narrative research study that aimed to explore sustained visitor/museum relationships. The narrative methodology adopted for this study provides novel insights into the nature of these relationships and extends our understanding of those museum experiences that build and strengthen relationships with visitors.

Item Details

Item Type:Refereed Article
Keywords:audiences, customer relations, methodology, museums, public relations, visitors, museum experience
Research Division:Education
Research Group:Other Education
Research Field:Education not elsewhere classified
Objective Division:Education and Training
Objective Group:Other Education and Training
Objective Field:Education and Training not elsewhere classified
Author:Everett, M (Ms Michele Everett)
Author:Barrett, MS (Professor Margaret Barrett)
ID Code:56378
Year Published:2009
Deposited By:Education
Deposited On:2009-04-28
Last Modified:2014-11-04
Downloads:0

Repository Staff Only: item control page