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Near-misses and mistakes in risky work: An exploration of work practices in high-3 environments

Citation

Owen, C, Near-misses and mistakes in risky work: An exploration of work practices in high-3 environments, Risky work environments: Reappraising human work within fallible systems, Ashgate, Owen, C., Beguin, P., & Wackers, G (ed), UK, pp. 173-196. ISBN 978-0-7546-7609-6 (2009) [Other Book Chapter]


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Abstract

Risky Work Environments provides new insights into the multiple and dynamic trajectories of both near misses and mistakes in complex work environments, based on actual case examples. It also studies the interactions between various activity systems or work practices (design, maintenance, incident investigation, regulation, operation) and their consequences for operational performance. The role of rules and regulations is explored, considering the consequences of deviations and the limitations of enforced compliance. Furthermore, the book explains how to search for, think about and act on information about vulnerability, near misses and mistakes in a way that emphasizes accountability so as not to be punitive but instead responsible, innovative and provide opportunities for learning.

Item Details

Item Type:Other Book Chapter
Research Division:Commerce, Management, Tourism and Services
Research Group:Business and Management
Research Field:Organisational Behaviour
Objective Division:Law, Politics and Community Services
Objective Group:Work and Institutional Development
Objective Field:Workplace Safety
Author:Owen, C (Dr Christine Owen)
ID Code:56352
Year Published:2009
Deposited By:Education
Deposited On:2009-04-24
Last Modified:2009-10-12
Downloads:0

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