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Managing the Diary: What Does a Police Commissioner Do?


Fleming, Jenny, Managing the Diary: What Does a Police Commissioner Do?, Public Administration, 86, (3) pp. 679-698. ISSN 0033-3298 (2008) [Refereed Article]

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The definitive published version is available online at:

DOI: doi:10.1111/j.1467-9299.2008.00748.x


What do we know about the work of a Police Commissioner? Using the example of Australia, this article provides a perspective of the working environment within which a Police Commissioner operates. The emphasis is on the Commissioner's office and how that office manages a constantly changing diary in an unpredictable and uncertain environment both internally and externally. Through an analysis of a workplace diary spanning five years, interviews and non-participation observation notes, the article reflects on the working life of an Australian Police Commissioner. It demonstrates that this Police Commissioner divides her time between management duties and representing the Office of Commissioner in the wider community. It also highlights the importance of external leadership and the importance of working with communities and connecting with external constituencies. The article shows that qualitative analysis in the form of interviews and non-participant observation can provide a stronger interpretation and understanding of quantitative data.

Item Details

Item Type:Refereed Article
Research Division:Human Society
Research Group:Criminology
Research Field:Police administration, procedures and practice
Objective Division:Law, Politics and Community Services
Objective Group:Justice and the law
Objective Field:Law enforcement
UTAS Author:Fleming, Jenny (Professor Jenny Fleming)
ID Code:56180
Year Published:2008
Web of Science® Times Cited:12
Deposited By:Tasmanian Institute of Law Enforcement Studies
Deposited On:2009-03-30
Last Modified:2012-03-01
Downloads:1 View Download Statistics

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