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A Foundation Assessment of the Influence of IT Management Practices on Customer Relationship Management (CRM) in a Large Australian Federal Government Agency

journal contribution
posted on 2023-05-16, 21:18 authored by Young, JF, Pollard, C, Gregg, P
No description available

History

Publication title

Australasian Journal of information Systems

Volume

15

Issue

Number 1 December 2007

Pagination

77-94

ISSN

1449-8618

Department/School

School of Information and Communication Technology

Publisher

University of Canberra

Place of publication

Canberra, Australia

Repository Status

  • Restricted

Socio-economic Objectives

Information systems, technologies and services not elsewhere classified

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