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Gathering information in online communities: what is the key to success?
Citation
Lueg, C, Gathering information in online communities: what is the key to success?, Proceedings of International Symposium for Information Science , 30 May - 1 June 2007, Cologne, Germany, pp. 303-313. ISBN 978-3-86764-020-6 (2007) [Refereed Conference Paper]
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Copyright Statement
Copyright 2007 the Authors
Official URL: http://www.realworldmatters.net/cpl/papers/isi07_p...
Abstract
When investigating information sharing activities in online travel
communities we found that the benefit of querying topically related online
communities as part of the search process may go well beyond the provision
of up-to-date or "complete" information. In particular, we argue that one of
the main benefits of approaching an online community for information is the
resulting interactive process that helps the user clarify his or her information
needs. Conceptualizing this process as mediated interaction rather than
traditional information retrieval suggests to investigate further the specific
characteristics of such processes and to explore ways to enable, sustain and
support them.
Item Details
| Item Type: | Refereed Conference Paper |
|---|---|
| Keywords: | information gathering, online communities |
| Research Division: | Information and Computing Sciences |
| Research Group: | Information systems |
| Research Field: | Information systems not elsewhere classified |
| Objective Division: | Commercial Services and Tourism |
| Objective Group: | Tourism services |
| Objective Field: | Tourism services not elsewhere classified |
| UTAS Author: | Lueg, C (Professor Christopher Lueg) |
| ID Code: | 49339 |
| Year Published: | 2007 |
| Deposited By: | Computing |
| Deposited On: | 2007-08-01 |
| Last Modified: | 2014-10-13 |
| Downloads: | 202 View Download Statistics |
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