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Towards a Simplified Framework of CRM for Use in Public and Private Sectors

Citation

Pollard, C and Young, JF and Gregg, P, Towards a Simplified Framework of CRM for Use in Public and Private Sectors, Journal of Information Technology Case and Application Research, 8, (2) EJ ISSN 1522-8053 (2006) [Refereed Article]

Item Details

Item Type:Refereed Article
Research Division:Information and Computing Sciences
Research Group:Information Systems
Research Field:Information Systems Management
Objective Division:Information and Communication Services
Objective Group:Computer Software and Services
Objective Field:Application Tools and System Utilities
Author:Young, JF (Dr Judith Young)
ID Code:43630
Year Published:2006
Deposited By:Information Systems
Deposited On:2006-08-01
Last Modified:2007-05-10
Downloads:0

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