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Analysing retail failure from an historical perspective: A case study of A.Goldberg & Son Plc


Pal, J and Medway, D and Byrom, JW, Analysing retail failure from an historical perspective: A case study of A.Goldberg & Son Plc, The Service Industry Journal, 26, (5) pp. 513-535. ISSN 0264-2069 (2006) [Refereed Article]

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Copyright Statement

Copyright 2006 Taylor & Francis

DOI: doi:10.1080/02642060600722817


Organisational failure has been considered from various perspectives in the academic literature, but there has been less focus on the causes of retail failure. This paper considers the case of A. Goldberg and Sons plc, a retail organisation which, prior to its demise in 1990, had grown from a single Glasgow store in 1908 to a chain of over 100 outlets. Drawing on annual reports, interviews with former directors, and the contents of a company archive, the paper provides evidence of the key factors and decisions that led to the firm's failure. Various internal and external pressures, including over-expansion into new retail space and the general economic downturn, effected Goldberg's 'failure'.

Item Details

Item Type:Refereed Article
Keywords:organisational failure, retail failure,
Research Division:Commerce, Management, Tourism and Services
Research Group:Commercial services
Research Field:Sport and leisure management
Objective Division:Commercial Services and Tourism
Objective Group:Property, business support services and trade
Objective Field:Wholesale and retail trade
UTAS Author:Byrom, JW (Dr John Byrom)
ID Code:41836
Year Published:2006
Web of Science® Times Cited:9
Deposited By:Management
Deposited On:2006-08-01
Last Modified:2015-06-24

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