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The Psychological Contract and Job Satisfaction: Experiences of a Group of Casual Workers


Nelson, LG and Tonks, GR and Weymouth, J, The Psychological Contract and Job Satisfaction: Experiences of a Group of Casual Workers, Research and Practice in Human Resource Management, 14, (2) pp. 18-33. ISSN 0218-5180 (2006) [Refereed Article]

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© RPHRM 2006


Recent changes to the Australian workforce raise questions about the impact of casualisation on employees. This study explored the effects of casual employment on a group of university students using the psychological contract as an interpretative framework. Qualitative data indicated that while these employees adopted a transactional work orientation, they expressed concern over the relational obligations of employers. These findings were substantiated with quantitative research, which revealed low job satisfaction and problems with the psychological contract. Although respondents thought that the transactional dimension was satisfied, the relational contract remained mostly unfulfilled. In particular they felt exploited and treated less fairly than fulltime employees. This suggests management should pay more attention to the relational needs of all their employees.

Item Details

Item Type:Refereed Article
Research Division:Commerce, Management, Tourism and Services
Research Group:Human resources and industrial relations
Research Field:Human resources management
Objective Division:Economic Framework
Objective Group:Management and productivity
Objective Field:Management
UTAS Author:Nelson, LG (Dr Lindsay Nelson)
UTAS Author:Tonks, GR (Dr Graeme Tonks)
ID Code:41486
Year Published:2006
Deposited By:Management
Deposited On:2006-08-01
Last Modified:2010-06-04
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