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A New Tune from an Old Instrument: The Application of SERVQUAL to a Tourism Service Business

Citation

Home, R, A New Tune from an Old Instrument: The Application of SERVQUAL to a Tourism Service Business, Journal of Quality Assurance in Hospitality and Tourism: Improvements in Marketing, Management, and Development, 6, (3/4) pp. 187-204. ISSN 1528-008X (2005) [Professional, Non Refereed Article]

Item Details

Item Type:Professional, Non Refereed Article
Research Division:Commerce, Management, Tourism and Services
Research Group:Tourism
Research Field:Tourism Management
Objective Division:Commercial Services and Tourism
Objective Group:Tourism
Objective Field:Tourism not elsewhere classified
Author:Home, R (Mr Robert Home)
ID Code:39361
Year Published:2005
Deposited By:Geography and Environmental Studies
Deposited On:2005-08-01
Last Modified:2006-06-27
Downloads:0

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