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A New Tune from an Old Instrument: The Application of SERVQUAL to a Tourism Service Business
Citation
Home, R, A New Tune from an Old Instrument: The Application of SERVQUAL to a Tourism Service Business, Journal of Quality Assurance in Hospitality and Tourism: Improvements in Marketing, Management, and Development, 6, (3/4) pp. 187-204. ISSN 1528-008X (2005) [Professional, Non Refereed Article]
Item Details
| Item Type: | Professional, Non Refereed Article |
|---|---|
| Research Division: | Commerce, Management, Tourism and Services |
| Research Group: | Tourism |
| Research Field: | Tourism Management |
| Objective Division: | Commercial Services and Tourism |
| Objective Group: | Tourism |
| Objective Field: | Tourism not elsewhere classified |
| Author: | Home, R (Mr Robert Home) |
| ID Code: | 39361 |
| Year Published: | 2005 |
| Deposited By: | Geography and Environmental Studies |
| Deposited On: | 2005-08-01 |
| Last Modified: | 2006-06-27 |
| Downloads: | 0 |
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