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Rethinking CRM for use in the public sector


Gregg, P and Pollard, C and Young, JP, Rethinking CRM for use in the public sector, Proceedings of the Fifth Annual Global Information Technology Management World Conference, 13-15 June, 2004, San Diego, California, USA, pp. 98-101. (2004) [Refereed Conference Paper]

Item Details

Item Type:Refereed Conference Paper
Research Division:Information and Computing Sciences
Research Group:Information systems
Research Field:Information security management
Objective Division:Information and Communication Services
Objective Group:Information services
Objective Field:Library and archival services
UTAS Author:Pollard, C (Associate Professor Carol Pollard)
UTAS Author:Young, JP (Dr Julian Young)
ID Code:32387
Year Published:2004
Deposited By:Information Systems
Deposited On:2004-08-01
Last Modified:2005-06-03

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