The social and consumer issues that need to be adequately addressed by the communication technology market or the current policy and regulatory regimes are discussed. The increasing bundling of services associated with convergence and the business practices related to this, which is raising significant issues of consumer protection is also discussed. The need to organize appropriate funding of the consumer sector for achieving the required level of output is also discussed. The need to develop an evidence based research capacity within the consumer sector is also discussed.

Item Type:	Refereed Article
Research Division:	Medical and Health Sciences
Research Group:	Public Health and Health Services
Research Field:	Health and Community Services
Objective Division:	Information and Communication Services
Objective Group:	Communication Networks and Services
Objective Field:	Mobile Data Networks and Services
Author:	Newell, CJ (Associate Professor Christopher Newell)
ID Code:	31894
Year Published:	2004
Deposited By:	Medical Education Unit
Deposited On:	2004-08-01
Last Modified:	2005-04-19
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