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Contextual factors in workplace violence

Citation

Nelson, LG and Tonks, GR, Contextual factors in workplace violence, The Journal of Occupational Health and Safety, 20, (2) pp. 115-130. ISSN 0815-6409 (2004) [Refereed Article]

Abstract

Workplace aggression and violence spans a continuum that ranges from homicide to discourteous behaviour. Although incidents at the "lower" end of the scale attract much less popular and academic attention, all forms of violence represent a significant cost to organisations and society in both human and economic terms. Research is in its infancy, with much of the extant literature focusing on the classification of violence, profiles of those involved, explanations of its occurrence, and suggested remedies. Generally, theory generation has been limited to the development of process models, psychological profiling and the application of various managerially based solutions. Further, most inquiry into the subject has emanated from the United States. Using data gathered from two case studies, this article explores the workplace contexts which contribute to violence and, using these, suggests a model of violence.

Item Details

Item Type:Refereed Article
Research Division:Commerce, Management, Tourism and Services
Research Group:Business and Management
Research Field:Human Resources Management
Objective Division:Economic Framework
Objective Group:Other Economic Framework
Objective Field:Economic Framework not elsewhere classified
Author:Nelson, LG (Dr Lindsay Nelson)
Author:Tonks, GR (Dr Graeme Tonks)
ID Code:31116
Year Published:2004
Deposited By:Management
Deposited On:2004-08-01
Last Modified:2005-05-04
Downloads:0

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