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Lim, MJH and Negnevitsky, M and Hartnett, JS, Artificial Intelligence Applications for Analysis of E-mail Communication Actvities, Proceedings of The 2nd International Conference on Artificial Intelligence in Science and Technology, 21-25 November 2004, Hobart, Tas. Australia, pp. 109-113. ISBN 1 86295 209 4 (2004) [Refereed Conference]
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